AlphAI – Known issues

Software issues on macOS

• Bluetooth connection with macOS require AlphAI version 1.8.0 or above.
• When launching AlphAI from a terminal with the command alphai, you might encounter the following error message: PermissionError: [Errno 2] Operation not permitted. In this case, you should close the terminal, go to System Preferences > Security & Privacy > Privacy – Select Full Disk Access, and allow disk access for the Terminal application. Then, you can re-open a terminal and execute the command alphai.

Issues with AlphaBots

• My robot blinks with a white color and has number 0. -> You need to reconfigure the robot. You can follow the instructions at SD card configuration.
• My robot does not blink after I turn it ON and wait 30 seconds. -> Please follow these steps:
  1. Remove the robot’s shell and check whether the red PWR diode next to the batteries lights up continuously. If not, the batteries need to be charged.
  2. From the connection screen in the AlphAI software, click on the Troubleshooting button and follow the instructions.